My Experience with Allied moving Services was Superb. Their customer Service was excellent. The delivery services ( On Loading & Off loading) was soo great that I felt safe and comfortable working with them. Their price and professional approach was fantastic. I will definitely choose Allied moving services tomorrow and anytime.
Allied were constantly in contact whilst trying to book our move, and sadly continued calling us to finalise payment even though we already had, using the link they had supplied and we had sent a receipt of payment. The movers were friendly enough but we had several items broken and escalated it to insurance claim and they haven’t even bothered to reply. We’ve also requested repeatedly that they collect the boxes they supplied and they are also ignoring that request. Seems they’re only professional when they want your business but not when it comes to holding up their end of the agreement. Very disappointing and sadly won’t be using Allied again
Customer service wise, allied were amazing from the get go. Unfortunately though my 55inch tv was broken beyond repair even though it was heavily wrapped in bubble wrap, cardboard, airbags and wrapped with "Fragile" packing tape. Also packed just as tight was my dogs ashes which were spilled inside of a box somehow. My only other gripe is with the contractor CEVA who Allied contracted for carrying my car. It was dropped off 2.5 weeks prior to us moving and it still took a week after my arrival for me to have my car which ended up costing me hundreds in ubers whilst in a new city.
First, if I go back to October 2020, Allied did my removal from to South Australia and in short they were great. Most recently I reallocated to Victoria from South Australia. The quote consult process was good. Whilst Allied did a virtual inspection there cubic metre quote was just as accurate as the sales people who physically attended from other removalist. Allied were flexible in meeting my pick up & delivery times and the sales team worked with Operations to confirm they could achieve my needs. Pick went well and they were able to accomodate delivering a day earlier than scheduled at my request. Nothing lost or broken. Great service and good value for money.
I had a small amount(2cubic metres) of household goods moved from SA to Qld. Right from my initial phone enquiry to having the goods delivered I have been extremely impressed with the customer service I experienced. Communication was by far the best I have experienced in a long, long time. All goods arrived in excellent condition, no breakages and arrived in less time than predicted. I would highly recommend Allied without any hesitation. Thankyou Allied. You made it so easy right from the start and as I said I am extremely impressed with service I received, something that doesn’t happen very often these days.
